To promote quality in service provision and award quality marks to organisations that, after rigorous assessment have achieved sufficient standard to the level of award granted
Most businesses now require their suppliers to hold a Quality Mark (i.e. ISO 9001)
While highly beneficial, many small businesses find obtaining this out of their reach, due to the high cost of instituting systems required and upgrading their equipment, when their existing systems and processes are adequate to their needs.
The Quality Forum assesses organisations compliance based on their level of operation in a number of areas including;
- Effective management and organisational structure